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Intermittent WAF Crash

Hi.  One of my installations is a Sophos UTM Software appliance licensed for 100 IP addresses.  It was installed on 3/27/13, and it ran solid for a couple of months.  However, the WAF feature has crashed twice in June.

Here's the error in the log file on 6/4/13:
2013:06:04-23:00:23 chiefcollig reverseproxy: [Tue Jun 04 23:00:23.215270 2013] [core:notice] [pid 4981:tid 4151629504] AH00051: child pid 5650 exit signal Segmentation fault (11), possible coredump in /tmp

Here's the error in the log file on 6/26/13:
2013:06:26-19:19:07 chiefcollig reverseproxy: [Wed Jun 26 19:19:07.777886 2013] [core:notice] [pid 4930:tid 4151760576] AH00051: child pid 5692 exit signal Segmentation fault (11), possible coredump in /tmp

In both cases, I had to reboot the Sophos UTM appliance, and then the WAF starting running fine, again.  However, I'm paranoid that's it going hang up, again.

Has anyone else run into this issue?  Does anyone have any suggestions?

I'm a new Sophos UTM reseller.  I can open a support call with Sophos, but I figured that I would check in the forums, first.


Thanks!
Van


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  • Hi, Van, and welcome to the User BB!

    This is definitely worth submitting a support request.

    Cheers - Bob
    PS Please always remember to state the exact version - like 9.006-5.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hi, Van, and welcome to the User BB!

    This is definitely worth submitting a support request.

    Cheers - Bob
    PS Please always remember to state the exact version - like 9.006-5.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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