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Arlo Netgear Cameras

NicholasChase

I use Sophos UTM 9  and alongside this I use Arlo Netgear cameras.

Netgear say they only need port 80 and 443 open, and all is fine when Web Filtering Standard Option is turned on.  As soon as you switch this to Transparent mode, the playback of Live Streaming (which used Flowplayer and Amazon services) stops working.   You can use all other functions, just live playback fails with the onscreen error message that the cameras have gone offline.

I have tried setting up an exception as follows

^https?://[A-Za-z0-9.-]+\.arlo.netgear\.com
^https?://[A-Za-z0-9.-]+\.arlos3-prod-z1.s3.amazonaws\.com
^https?://[A-Za-z0-9.-]+\.www.w3.org
^https?://[A-Za-z0-9.-]+\.angularjs.org
^https?://[A-Za-z0-9.-]+\.www.google-analytics.com

and also put arlo.netgear\.com and subdomains as a trusted site but nothing seems to work. 

The weblog only shows the following

2016:01:05-22:29:27 utm httpproxy[5262]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.0.22" dstip="54.231.130.233" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="203096" request="0xdf99a800" url="arlos3-prod-z1.s3.amazonaws.com/" referer="" error="" authtime="0" dnstime="19444" cattime="0" avscantime="0" fullreqtime="13845978" device="0" auth="0" ua="" exceptions="content,url" application="amazonws" app-id="800"

Any help appreciated



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    I have made progress and now have the live image displaying - the cameras are no longer reporting off line, however now the log file when clicking on connect to live feed shows

    2016:01:26-21:32:01 utm httpproxy[5281]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="http_parser_context_execute" file="http_parser_context.c" line="97" message="Unable to parse a http message of 147 bytes (HPE_INVALID_METHOD: invalid HTTP method)"
    2016:01:26-21:32:01 utm httpproxy[5281]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xe109d000" function="read_request_headers" file="request.c" line="1540" message="unable to parse a http message on handler 84 (Resource temporarily unavailable)"

    I have investigated and added in the MS Registry key setting that is suggested elsewhere but this has made no difference.
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  • 0
    I have made progress and now have the live image displaying - the cameras are no longer reporting off line, however now the log file when clicking on connect to live feed shows

    2016:01:26-21:32:01 utm httpproxy[5281]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="http_parser_context_execute" file="http_parser_context.c" line="97" message="Unable to parse a http message of 147 bytes (HPE_INVALID_METHOD: invalid HTTP method)"
    2016:01:26-21:32:01 utm httpproxy[5281]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xe109d000" function="read_request_headers" file="request.c" line="1540" message="unable to parse a http message on handler 84 (Resource temporarily unavailable)"

    I have investigated and added in the MS Registry key setting that is suggested elsewhere but this has made no difference.
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