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Arlo Netgear Cameras

NicholasChase

I use Sophos UTM 9  and alongside this I use Arlo Netgear cameras.

Netgear say they only need port 80 and 443 open, and all is fine when Web Filtering Standard Option is turned on.  As soon as you switch this to Transparent mode, the playback of Live Streaming (which used Flowplayer and Amazon services) stops working.   You can use all other functions, just live playback fails with the onscreen error message that the cameras have gone offline.

I have tried setting up an exception as follows

^https?://[A-Za-z0-9.-]+\.arlo.netgear\.com
^https?://[A-Za-z0-9.-]+\.arlos3-prod-z1.s3.amazonaws\.com
^https?://[A-Za-z0-9.-]+\.www.w3.org
^https?://[A-Za-z0-9.-]+\.angularjs.org
^https?://[A-Za-z0-9.-]+\.www.google-analytics.com

and also put arlo.netgear\.com and subdomains as a trusted site but nothing seems to work. 

The weblog only shows the following

2016:01:05-22:29:27 utm httpproxy[5262]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.0.22" dstip="54.231.130.233" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="203096" request="0xdf99a800" url="arlos3-prod-z1.s3.amazonaws.com/" referer="" error="" authtime="0" dnstime="19444" cattime="0" avscantime="0" fullreqtime="13845978" device="0" auth="0" ua="" exceptions="content,url" application="amazonws" app-id="800"

Any help appreciated



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  • 0
    Hi NicholasChase,

    can you try the web exceptions:

    ^https?://([A-Za-z0-9.-]*\.)?arlo\.netgear\.com
    ^https?://([A-Za-z0-9.-]*\.)?arlos3-prod-z1\.s3\.amazonaws\.com
    ^https?://([A-Za-z0-9.-]*\.)?w3.org
    ^https?://([A-Za-z0-9.-]*\.)?angularjs.org
    ^https?://([A-Za-z0-9.-]*\.)?google-analytics.com

    These should fit your addresses specified - I think your regex' are invalid

    Nevermind: Statuscode 200 - Connect is just a logging entry so therefore no Content was blocked.
    Can you specify a Proxy Address in the netgear Settings itself?
  • 0 in reply to DarkKnight93
    Thanks for the comments @DarkKnight93. I have correct the exclusion statements but I am afraid it made no difference.

    The Arlo netgear router is self configuring - it is not accessible by a user - or at least not that I have discovered.

    So currently having to keep web filtering in standard mode which sort of defeats the object.
Reply
  • 0 in reply to DarkKnight93
    Thanks for the comments @DarkKnight93. I have correct the exclusion statements but I am afraid it made no difference.

    The Arlo netgear router is self configuring - it is not accessible by a user - or at least not that I have discovered.

    So currently having to keep web filtering in standard mode which sort of defeats the object.
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