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utm 9.3 causing website login invalid response error

RaveNet
After upgrading to 9.3 and 9.3.01 I have found a courrier website that sophos busts the login for

eTrac

doesn't matter if you type the username and password correct or not, either way it gives an error of 'invalid response'

so far creating a web proxy exception has had no effect on this.

14:11:19-09:45:05 fw httpproxy[6075]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="POST" srcip="192.168.69.135" dstip="204.193.149.161" user="" ad_domain="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2629" request="0xe3b53000" url="apps.etrac.net/.../33.0" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size"


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  • 0
    If required this is what is appearing in the logs

    2015:01:28-08:56:59 fw httpproxy[7261]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.0.109" dstip="54.242.189.178" user="" ad_domain="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_HttCffItTeam (IT Team & Service Accounts)" size="2548" request="0xe2a01800" url="meeting04.prezi.com/.../537.36" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size"

    I have fully updated the firmware to the latest available but it has not made any difference. It used to work fine  so I'm guessing an update at some point in the past has caused this to start happening.

    Thanks
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  • 0
    If required this is what is appearing in the logs

    2015:01:28-08:56:59 fw httpproxy[7261]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.0.109" dstip="54.242.189.178" user="" ad_domain="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_HttCffItTeam (IT Team & Service Accounts)" size="2548" request="0xe2a01800" url="meeting04.prezi.com/.../537.36" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size"

    I have fully updated the firmware to the latest available but it has not made any difference. It used to work fine  so I'm guessing an update at some point in the past has caused this to start happening.

    Thanks
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