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utm 9.3 causing website login invalid response error

After upgrading to 9.3 and 9.3.01 I have found a courrier website that sophos busts the login for

eTrac

doesn't matter if you type the username and password correct or not, either way it gives an error of 'invalid response'

so far creating a web proxy exception has had no effect on this.

14:11:19-09:45:05 fw httpproxy[6075]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="POST" srcip="192.168.69.135" dstip="204.193.149.161" user="" ad_domain="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2629" request="0xe3b53000" url="apps.etrac.net/.../33.0" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size"

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0 Michael Dunn over 10 years ago

AFAIK this problem has not been reported to Support yet. Therefore it has not made it to Dev for investigation.
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0 plcybek over 10 years ago in reply to Michael Dunn

AFAIK this problem has not been reported to Support yet. Therefore it has not made it to Dev for investigation.

How can I report that problem to Support?
I have only standard supp. license - can I (and where) create some ticket etc?
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0 plcybek over 10 years ago in reply to Michael Dunn

AFAIK this problem has not been reported to Support yet. Therefore it has not made it to Dev for investigation.

How can I report that problem to Support?
I have only standard supp. license - can I (and where) create some ticket etc?
Cancel
Vote Up 0 Vote Down

Cancel

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