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issue with REFUSED unexpected RCODE resolving for only Sophos (AWS?) sites

BJohnson

Hello,

I'm seeing ongoing DNS issues in my UTM 9, as listed below.  This entire group of errors occurs every 4 minutes.  ISP DNS is actually an IP address I replaced; when I ping it from my workstation the results are 10ms, 1ms, 2ms, 1ms and when I ping it from the UTM the results are 1ms, 1ms, 1ms, 1ms, 1ms.

2018:06:19-17:40:01 sg115w named[4615]: REFUSED unexpected RCODE resolving 'us.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:40:01 sg115w named[4615]: REFUSED unexpected RCODE resolving './NS/IN': ISP DNS#53

2018:06:19-17:40:01 sg115w named[4615]: REFUSED unexpected RCODE resolving 'dispatch.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:40:01 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu1.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:40:01 sg115w named[4615]: REFUSED unexpected RCODE resolving 'apac.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:40:01 sg115w named[4615]: REFUSED unexpected RCODE resolving 'sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:40:01 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:40:01 sg115w named[4615]: REFUSED unexpected RCODE resolving 'resolver3.ast.ctmail.com/A/IN': ISP DNS#53

2018:06:19-17:41:01 sg115w named[4615]: REFUSED unexpected RCODE resolving 'us.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:41:01 sg115w named[4615]: REFUSED unexpected RCODE resolving './NS/IN': ISP DNS#53

2018:06:19-17:41:01 sg115w named[4615]: REFUSED unexpected RCODE resolving 'dispatch.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:41:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu1.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:41:02 sg115w named[4615]: REFUSED unexpected RCODE resolving './NS/IN': ISP DNS#53

2018:06:19-17:41:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'apac.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:41:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:41:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:42:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'us.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:42:02 sg115w named[4615]: REFUSED unexpected RCODE resolving './NS/IN': ISP DNS#53

2018:06:19-17:42:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'supportaccess.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:42:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'dispatch.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:42:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu1.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:42:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'apac.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:42:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:42:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'iprep2.t.ctmail.com/A/IN': ISP DNS#53

2018:06:19-17:42:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:43:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'us.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:43:02 sg115w named[4615]: REFUSED unexpected RCODE resolving './NS/IN': ISP DNS#53

2018:06:19-17:43:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'supportaccess.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:43:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'resolver1.ast.ctmail.com/A/IN': ISP DNS#53

2018:06:19-17:43:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'dispatch.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:43:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu1.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:43:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'apac.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:43:02 sg115w named[4615]: REFUSED unexpected RCODE resolving 'sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:43:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'all.broker.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:43:03 sg115w named[4615]: REFUSED unexpected RCODE resolving './NS/IN': ISP DNS#53

2018:06:19-17:43:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving './NS/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'us.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'dispatch.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu1.apu.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'resolver5.ast.ctmail.com/A/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'resolver.5.geo.ctmail.com/A/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'apac.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'eu.sandbox.sophos.com/A/IN': ISP DNS#53

2018:06:19-17:44:03 sg115w named[4615]: REFUSED unexpected RCODE resolving 'resolver2.ast.ctmail.com/A/IN': ISP DNS#53



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