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Forum for HA and Autoscaling UTM deployments @ AWS?

I feel like it would be beneficial to have a separate sub-forum specifically for discussing UTM deployments in the AWS environment.  Particularly for those of us working on getting the HA and/or Autoscaling implementations to work properly.  While the webpage here: www.sophos.com/aws seems to suggest that AWS integration is a widely used and perfectly tuned feature of the UTM, those of us who have been tinkering around with it know that Sophos still has a ways to go in ramping up their own internal expertise and supporting documentation for this use-case.    All the more reason for easy channels for collaboration among the community.

At the very least, I'd love to hear from anyone else out there who's currently working with the HA implementation.  I'm alternately impressed and frustrated with it thus far :)  but I think it could be a truly amazing product with a bit more fine tuning-- and I think strong community involvement is going to be the driving force to make that happen.  



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  • hi, any update on this ? im interested in this feature on AWS.

     

    thanks

    P.

  • I've been trying this for few weeks as well.  

     

    Apparently, the firmware upgrade within UTM does not do anything for HA/Autoscaling.  It's basically UTM software patch(eg. Windows security patch vs Windows Service Pack).  What has to happen is that you have to download entirely new AMI version(9.4x) from AWS marketplace and reconfigure the new instance from scratch.  or use backup to reload your configurations.  Which it kind of sucks because, it requires more work than just simple upgrade.  

     

    Sophos is really behind on their contents on this matter.  Their template is pointing to the wrong AMI version(9.3x) so you have to manually change that first and their instructions is wrong as well.  

  • no problem... happy to provide the confd.log file and I'd also be willing to be a beta tester of this feature... I definitely would love to see it working.

  • RichVorwaller said:

    To remove it would have caused some additional problems for the release, so we decided to leave it in as with the message that is was not yet available.

    I can understand the difficulty of backing out the change completely, but I certainly didn't see any "message that it was not yet available".   Couldn't some note to that effect be added to the text on that screen so that at least there was no expectation that it would work?

  • Hi lprikockis

     

    Good news. We can reproduce your problem. Thanks a lot for the confd.log.

    You are running a "Auto Scaling" ami (image name starts with something like axg9400_aws-asg-9.406)?

    The conversion feature is only supported for our standalone ami.

    So try to launch one of those:

    https://aws.amazon.com/marketplace/pp/B00DJDRZB2

    And the error message should be gone (instead you will get the message saying there is no update path yet).

    If you reach that step, please PM me and I will give you instructions on how to use the conversion as a beta user.

     

    Thanks a lot for your help, and discovering this bug

  • Hmmm... I'm not sure what AMI it is since all I get from AWS is:   "Cannot load details for ami-3ec9a957. You may not be permitted to view it."

    However, this particular instance was first launched in December 2014, so I doubt it was the auto-scaling AMI as that didn't exist at the time.

    When I have a moment, I'll try launching a standalone instance in a test VPC and confirm that I get the appropriate message.

     

    I seems like what this is pointing to is the fact that folks with older versions that have been upgraded to the latest firmware without a completely new relaunch from a recent AMI may not be able to use this "automated" conversion path.   So if I need to launch an entirely new instance, shouldn't there be some way to just launch the HA version in my current VPC and then load the saved configuration?    It seems a little weird to have to create a "new" standalone AMI UTM just for the purpose of "automatically" converting it to the HA version.

  • Can you provide us the output of 'version' in bash?

     

    The idea of conversion is to convert single instances into HA or Auto Scaling setups. In your case you already have a Auto Scaling setup (probably spawned without CloudFormation and only one instance), so there is no need to use the conversion right there.

  • loginuser@qcpfw:/home/login > version

    Current software version...: 9.407003
    Hardware type..............: Software Appliance
    Installation image.........: 9.000-8.1
    Installation type..........: asg
    Installed pattern version..: 111918
    Downloaded pattern version.: 111918
    Up2Dates applied...........: 59 (see below)
    sys-9.000-9.001-8.18.1.tgz (Mar 6 2013)
    sys-9.001-9.002-18.12.1.tgz (Mar 6 2013)
    sys-9.002-9.003-12.15.1.tgz (Mar 6 2013)
    sys-9.003-9.003-15.16.4.tgz (Mar 6 2013)
    sys-9.003-9.004-15.33.1.tgz (Mar 7 2013)
    sys-9.004-9.004-33.34.1.tgz (Mar 25 2013)
    sys-9.004-9.005-29.15.2.tgz (Mar 25 2013)
    sys-9.005-9.005-15.16.1.tgz (Mar 25 2013)
    sys-9.005-9.006-15.5.2.tgz (Apr 5 2013)
    sys-9.006-9.100-5.16.1.tgz (May 13 2013)
    sys-9.100-9.101-16.12.1.tgz (Jun 13 2013)
    sys-9.101-9.102-11.8.2.tgz (Aug 9 2013)
    sys-9.102-9.103-8.5.2.tgz (Aug 19 2013)
    sys-9.103-9.104-5.17.2.tgz (Aug 19 2013)
    sys-9.104-9.105-17.9.1.tgz (Sep 3 2013)
    sys-9.105-9.106-9.17.1.tgz (Nov 4 2013)
    sys-9.106-9.107-17.33.2.tgz (Mar 9 2014)
    sys-9.107-9.108-33.23.2.tgz (Mar 9 2014)
    sys-9.108-9.109-23.1.2.tgz (Mar 9 2014)
    sys-9.109-9.110-1.22.1.tgz (Apr 10 2014)
    sys-9.110-9.111-22.7.1.tgz (Apr 10 2014)
    sys-9.111-9.111-7.11.1.tgz (May 28 2014)
    sys-9.111-9.112-7.12.1.tgz (Jun 26 2014)
    sys-9.112-9.113-12.1.2.tgz (Jun 26 2014)
    sys-9.113-9.203-1.3.1.tgz (Aug 7 2014)
    sys-9.203-9.204-3.20.1.tgz (Aug 7 2014)
    sys-9.204-9.205-20.12.1.tgz (Dec 17 2014)
    sys-9.205-9.206-12.35.1.tgz (Dec 17 2014)
    sys-9.206-9.207-35.19.2.tgz (Dec 17 2014)
    sys-9.207-9.208-19.8.5.tgz (Dec 17 2014)
    sys-9.208-9.209-8.8.1.tgz (Dec 17 2014)
    sys-9.209-9.210-8.20.1.tgz (Dec 17 2014)
    sys-9.210-9.304-20.9.2.tgz (Dec 18 2014)
    sys-9.304-9.305-9.4.1.tgz (Dec 18 2014)
    sys-9.305-9.306-4.6.1.tgz (Feb 5 2016)
    sys-9.306-9.307-6.6.1.tgz (Feb 5 2016)
    sys-9.307-9.308-6.16.2.tgz (Feb 6 2016)
    sys-9.308-9.309-16.3.1.tgz (Feb 6 2016)
    sys-9.309-9.310-3.11.1.tgz (Feb 6 2016)
    sys-9.310-9.311-11.3.1.tgz (Feb 6 2016)
    sys-9.311-9.312-3.8.1.tgz (Feb 6 2016)
    sys-9.312-9.313-8.3.1.tgz (Feb 6 2016)
    sys-9.313-9.314-3.13.1.tgz (Feb 6 2016)
    sys-9.314-9.315-13.2.1.tgz (Feb 6 2016)
    sys-9.315-9.316-2.4.1.tgz (Feb 6 2016)
    sys-9.316-9.317-4.5.1.tgz (Feb 6 2016)
    sys-9.317-9.318-5.5.2.tgz (Feb 6 2016)
    sys-9.318-9.350-5.12.1.tgz (Feb 6 2016)
    sys-9.350-9.351-12.3.2.tgz (Feb 6 2016)
    sys-9.351-9.352-3.6.2.tgz (Feb 6 2016)
    sys-9.352-9.353-6.4.1.tgz (Feb 6 2016)
    sys-9.353-9.354-4.4.1.tgz (Apr 7 2016)
    sys-9.354-9.355-4.1.1.tgz (Apr 7 2016)
    sys-9.355-9.356-1.3.1.tgz (Oct 25 03:03)
    sys-9.356-9.357-3.1.4.tgz (Oct 25 03:04)
    sys-9.357-9.404-1.5.3.tgz (Oct 25 03:09)
    sys-9.404-9.405-5.5.1.tgz (Oct 25 03:11)
    sys-9.405-9.406-5.3.1.tgz (Oct 25 03:12)
    sys-9.406-9.407-3.3.1.tgz (Oct 25 03:15)
    Up2Dates available.........: 0
    Factory resets.............: 0
    Timewarps detected.........: 0

  • Thanks. I tried to reproduce your problem but for me everything works.

     

    The update path you went through looks valid.

     

    Did you do any modification to the machine like doing file manipulation in bash or manual patching?

     

  • Good news:

    We have identified the problem (basically there is no valid update path for the conversion feature with pretty old versions as yours).

    We are working on a fix and will release it with 9.408.

  • Good news:

    We have identified the problem (basically there is no valid upgrade path for the conversion feature with pretty old install versions as yours).

    We fixed this and it will be released with 9.408.

    So all you will have to do, as soon as 9.408 is release, is to upgrade and the conversion feature should work as intended for you.

    Thanks for finding and reporting this issue.

  • great... nothing like being "punished" again for being an early adopter of the UTM @ AWS :(  

    Glad to hear there's finally a fix coming though.  Better late than never I suppose.

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