SG-105, UTM Version 9.710-1. SUM Version 4.310013.
We replaced a 105 that was having severe power issues this morning. Deleted the old device from SUM, and powered up the new one. Reset the system ID via cc reset_system_id, and configured Central Management. Health is stuck at "starting '/usr/sbin/acc-agent.plx'". The live log shows the following:
That last log entry led me to the answer.
I shut down Central Management on the SG105, logged into the device via SSH. Then I deleted the guid file (rm /etc/guid), and restarted Central Management. The…
more info: The logs on the sum show the following:
2022:05:03-10:33:03 sum accd: 3765181 [0xe47c4b70] WARN server.device.DeviceCache null - DeviceCache::login() device is already connected 41[device;guid:32f13474-ad98-3fe7-b2ea-7c152241cf99;ip:10.0.26.10]
I shut down Central Management on the SG105, logged into the device via SSH. Then I deleted the guid file (rm /etc/guid), and restarted Central Management. The device registered successfully.