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UTM Problems

NicholasHayman

Is anyone else having problems connecting to a Wi-Fi network that uses Sophos UTM web authentication portal from iOS 11. Where the iOS 11 client will connect and get a DHCP lease but then about a second later the connection will drop.



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  • i've got the same problem. It seems the web filter module doesn't recognise ios11 as ios in device specific authentication. Turning off web filtering, turning off block access on authentication failure (or exempt the device from webfiltering) seems to be a working workaround.

  • in reply to Mark van Kemenade

    I run into the same problem. Excepting the iOS 11 device from webfiltering authentification resolves the problem.

    At the moment we are on utm version 9.502-4. Is the issue fixed in 9.503-4.

    Does the problem exists with a commercial certificate? At the moment we are using a self-signed certificate.

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  • in reply to Mark van Kemenade

    I run into the same problem. Excepting the iOS 11 device from webfiltering authentification resolves the problem.

    At the moment we are on utm version 9.502-4. Is the issue fixed in 9.503-4.

    Does the problem exists with a commercial certificate? At the moment we are using a self-signed certificate.

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