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Remove Genio

James Russell

I keep getting this message:

Adware or PUA Genieo (Adware) has been blocked and listed in Quarantine Manager. 

When I open Quarantine Manager I get a list of files but do not have the option to Cleanup and it says manual cleanup is required. Some of these I can see via Finder, others I can't. What should I do next?

OSX 10.11.6

 

 



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  • 0

    Genio can be a pain to remove,

    TheSafeMac has a good guide to help with the manual removal: http://www.thesafemac.com/arg-genieo/

    Basically you need to manaully remove any of the following files if they exist:

    • /Applications/Genieo

    • /Applications/InstallMac

    • /Applications/Uninstall Genieo

    • /Applications/Uninstall IM Completer.app

    • ~/Library/Application Support/com.genieoinnovation.Installer/

    • ~/Library/Application Support/Genieo/

    • ~/Library/LaunchAgents/com.genieo.completer.download.plist

    • ~/Library/LaunchAgents/com.genieo.completer.update.plist

    • /Library/LaunchAgents/com.genieoinnovation.macextension.plist

    • /Library/LaunchAgents/com.genieo.engine.plist

    • /Library/LaunchAgents/com.genieo.completer.update.plist

    • /Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist

    • /Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client

    Regards,
    Bohdan

  • 0 in reply to Bohdan.S

    Thanks for the advice but I can't find any of these files. The annoying thing is that Sophos keeps flashing the message.

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