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Sophos UTM Home Use License - Endpoint protection

I purchased a SG 105W for home use and generated a "home use license" and applied it to the UTM.

I am trying to configure the antivirus endpoint. I have downloaded the installer from Endpoint Protection/Computer Management/Deploy Agent and have installed it on a windows 7 PC. It installs okay but it won't update. When I check the log file from the antivirus client it shows "Sophos AutoUpdate could not continue due to a missing or wrong item of information in the config file". When I check the properties for the AutoUpdate on the antivirus client it shows a url "sophos:d3.sophosupd.com/.../sdds.utm_91_ug2.xml" but there is no username or password populated, I am assuming this is my issue at this point. I have been researching where to find the user name and password but can't seem to find the information for a Home License? After installing the Endpoint the PC does appear in the UTM, please see the screen shots below. Any suggestions would be greatly appreciated.



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  • In stead of using UTM endpoint licenses you can also use Sophos Home anti-virus. It's free and not connected to UTM. You can install up to (I believe) 10 PC's and Mac's and it is essentially the same AV client.

    Last week I was told that early next year also Sophos Intercept x will be added to Sophos Home. This will likely not be added to UTM AV endpoint.


    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

  • if the function is declared, it should work, right?
    then a matter of principle and of course, Alan know what the problem is.
    EP in UTM there are more options,

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