This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How do you register the licence for endpoint control?

We've just purchased a couple of SG310's and have an endpoint license with them. I got the fullguard licence going and registered the SG310 with it but can't see how to get the endpoint licence going? Paperwork has a username/password with it but doesn't say much else. UTM is only showing 5 free licences for endpoint at the moment.



This thread was automatically locked due to age.
  • you need to apply the upgrade-key in the Sophos MyUTM Licensing Portal to your fullguard license.


    if you dont have access to your licenses ask your reseller where you get the license to apply the endpoint license and send you the updated license file to import then in the UTM.

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

  • I have all of the upgrade keys but there is no key for the Endpoint protection. It says "Endpoint Protection Advanced" and there is a username & password.

    I think this is for the on premise endpoint protection rather than the endpoint protection on the UTM??

  • I bet you were sold the Cloud Endpoint license, Louis.  There's no such thing as "Advanced" with UTM Endpoint.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • I don't think it's the cloud one as there is a cloud and on premise version. I have a username and password but can't see where to apply it.

  • Well, I've sold and setup all three versions, and you definitely don't have the licensing info for the UTM version, Louis.  With a password, it's also not the Enterprise Console version, I think, but it's been several years since I worked with anything other than Cloud and UTM Endpoint.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Sussed it. It is the on premise endpoint protection. You register with Sophos and then you input the username & password. This then gives you access to certain downloads. The one I have has the enterprise console, various av's and endpoint protection and pure message for exchange etc

    Quite an involved install by the look of it.