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Could not contact server

VladimirChalnik

 Hello all

does have any problem with install endpoint agent ?

i have tested on UTM 9.411-3 - 9.509-3

after install, i see (pic1)

with the Internet all good (I tried on several computers)

 

right click, update now, i see next pic

who ever faced such a problem?
are there any solutions?



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    Hi Vladimir,

    Do you have another firewall in front of the UTM that might be blocking the request or the response?

    Look in 'Configure updating' to find the FQDN of the update server being blocked.  I know that d3.sophosupd.com is working now, but if you see another, you might wait a few days to see if your update server has been having problems.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Hi Vladimir,

    Do you have another firewall in front of the UTM that might be blocking the request or the response?

    Look in 'Configure updating' to find the FQDN of the update server being blocked.  I know that d3.sophosupd.com is working now, but if you see another, you might wait a few days to see if your update server has been having problems.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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