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Upgrade to UTM 9.601-5 firmware doesn't start FW NAT rules on boot


I got information from my UTM that a new firmware 9.601-5 was available. I installed it and after reboot I discover that all my NAT rules where not activated ! I had to go on each one and disable/enable them to get back the working setup :(

I did it with some of them and then reboot the UTM: again rules where not applied. Disable/enable them and evrything is OK.

For some rules I didn't apply the "automatic firewall rules" in GUI but had create myself the FW rules: those NAT rules where activated. But for NAT rules with forwarding ports to other physical hosts but *not the host himself and the VMs running on it where the UTM lies* doesn't matter which setup (manual or automatically), I have to activate "automatic FW rules" and disable/enable the rules to get them working.

No need to say that prior firmware versions didn't had this problem.

Does anyone face the same problem and confirm?


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  • : I see you often answer in all the topics of this forum? Do you work at Sophos? Can you tell us if a case is actually open for this issue?

    Does anyone have any status of this?



  • Daniel said above that his partner opened a case in France.  I'm sure there must be a NUTM for this.

    No, I'm not a Sophos employee, but thanks for asking!  We justify my participation here as marketing.  It's rewarded me with Sophos customers all across North America and additionally with consulting clients on three other continents - including other Sophos resellers.  I worked in IT in Germany in German (1 year) and in France in French (5+ years), so I especially enjoy those interactions.

    Cheers - Bob

    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hello Bob,

    Wow nice :) I would like to thank you because you often helped me once I opened a case ! Thank you for your contribution !

    : des nouvelles de Sophos? Le cas de support avance-t-il?