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ASG320: Disk Space Full and 100% CPU Load

Hello Helpers,

we have got an ASG320, v.7.509 and experiencing:

- end user disconnections (no proxy connection)
- long loading times if there is a conenction
- cpu overload to access the Astaro's web management surface
- high PING times to external webpages
- 0 MB empty disk space on the Astaro.

I assume the device has internal logging problems and that harms the device and performance and end users... finally the enterprise's productivity in general.

Although I restarted the device, set the amount of days to keep the logs archived to "3" and although I deleted most of the big log files the disk is still full (36GB!).

What uses that much disk space on the Astaro?
Where can I find it or how can i identify it?
How do I delete it?

I am already using an external log server using a SMB share. But this only duplicates the log files as I found out.

We need help over here as soon as possible and I don't have a solution to provide.

Best regards,
--Uwe

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0 Scott_Klassen over 13 years ago

1)  Try a reboot and see if it helps.

2)  This can be caused by database corruption.  I had this happen once to me.   https://support.astaro.com/support/index.php/User_Contributed:Finding_large_tables
https://support.astaro.com/support/index.php/Advanced_Database_Troubleshooting
Since you have an appliance with subscriptions, you also have a support contract.  The quickest and easiest means of getting this resolved with your current install,if this is db coruption, is to contact Astaro support.  Astaro Support Hotline.  They will be able to remote into the system and get this fixed quickly.
If you don't mind losing log data (which may happen anyway if corrupted), you can make a current config backup, download it to your management PC, reinstall Astaro from ISO, upload and apply config backup.

3)  Double check your logging and reporting settings and thresholds.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
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0 Scott_Klassen over 13 years ago

1)  Try a reboot and see if it helps.

2)  This can be caused by database corruption.  I had this happen once to me.   https://support.astaro.com/support/index.php/User_Contributed:Finding_large_tables
https://support.astaro.com/support/index.php/Advanced_Database_Troubleshooting
Since you have an appliance with subscriptions, you also have a support contract.  The quickest and easiest means of getting this resolved with your current install,if this is db coruption, is to contact Astaro support.  Astaro Support Hotline.  They will be able to remote into the system and get this fixed quickly.
If you don't mind losing log data (which may happen anyway if corrupted), you can make a current config backup, download it to your management PC, reinstall Astaro from ISO, upload and apply config backup.

3)  Double check your logging and reporting settings and thresholds.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
Cancel
Vote Up 0 Vote Down

Cancel

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