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black.rbl.ctipd.astaro.local blocking emails for one user but not another

jraley
I have someone emailing to my company from a @bellsouth.net address (which is actually yahoo email servers) and it is getting: Rejected: RBL (black.rbl.ctipd.astaro.local). Another person is able to receive email from this same email address with no problems.

Here are the errors I see in the SMTP Log:

Delivery from 98.139.44.112 rejected. Check at Check IP Reputation | Commtouch - Internet Security Solutions. Reference code: tid=0001.0A090301.4DA1F949.0153

Delivery from 98.139.44.129 rejected. Check at Check IP Reputation | Commtouch - Internet Security Solutions. Reference code: tid=0001.0A090304.4DA39AA2.0003

Yet when I check the IP addresses at commtouch, I get the result of:

IP Query Result:
 IP Address: 98.139.44.112
 Risk Level: No Risk
 Description: This IP address has not been used for sending Spam

IP Query Result:
 IP Address: 98.139.44.129
 Risk Level: No Risk
 Description: This IP address has not been used for sending Spam


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    We are having the same issue with both @yahoo.com and @rogers.com e-mail both their mail servers show high risk.  We had this issue since shortly after we switch to v8.1 and are now looking at adding our own blacklist server instead of the default ones Astaro have.
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  • 0
    We are having the same issue with both @yahoo.com and @rogers.com e-mail both their mail servers show high risk.  We had this issue since shortly after we switch to v8.1 and are now looking at adding our own blacklist server instead of the default ones Astaro have.
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