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black.rbl.ctipd.astaro.local blocking emails for one user but not another

jraley
I have someone emailing to my company from a @bellsouth.net address (which is actually yahoo email servers) and it is getting: Rejected: RBL (black.rbl.ctipd.astaro.local). Another person is able to receive email from this same email address with no problems.

Here are the errors I see in the SMTP Log:

Delivery from 98.139.44.112 rejected. Check at Check IP Reputation | Commtouch - Internet Security Solutions. Reference code: tid=0001.0A090301.4DA1F949.0153

Delivery from 98.139.44.129 rejected. Check at Check IP Reputation | Commtouch - Internet Security Solutions. Reference code: tid=0001.0A090304.4DA39AA2.0003

Yet when I check the IP addresses at commtouch, I get the result of:

IP Query Result:
 IP Address: 98.139.44.112
 Risk Level: No Risk
 Description: This IP address has not been used for sending Spam

IP Query Result:
 IP Address: 98.139.44.129
 Risk Level: No Risk
 Description: This IP address has not been used for sending Spam


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    It wasn't spam. It was coming from a person that is known. I am guessing commtouch was having some issues. It would block the emails to one of my users and then allow it to his secretary. Both of those IP addresses are Yahoo mail servers that handle the Bellsouth.net domain emails now.
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  • 0
    It wasn't spam. It was coming from a person that is known. I am guessing commtouch was having some issues. It would block the emails to one of my users and then allow it to his secretary. Both of those IP addresses are Yahoo mail servers that handle the Bellsouth.net domain emails now.
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