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can not use ASG software

Hi All,

what do i Need to do here? I have no root or Login Passwords?

 

 

Thanks



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  • Hi,

    you will have to apply for a new licence, not renew. Re-install add your licence. Change the date on the system so that you old licence is still valid do a restore while keeping the machine off line then apply your new licence and you should by right to go again.

    This is theory because I have never let my home licences expire.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Hi

    Thank you so much for your answer. I downloded v9.5 and burned DVD. unfortunattly i cant get Signal VGA. I cant see what System says . I tried to blind Installation but no success .is there way can i take without VGA? or Adapter i can buy?

     

    Thank you so much in advance.

  • Further to this I assume you have had your home licence working on the ASG420 before?

    I don't know enough about the SG or XG series of hardware, one of the more experienced people who done this before will need to assist.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • No, this machine i bought from EBAY (utm 425) ,saler just has done Factory reset .of couse old sofware v9 is on it. you are right ,i Need to erase all and reinstall it ,but i did not succed

     

    :( 

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