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Updgraded software appliance to UTM 9 But Restore does not work

Hello,

I had ASG 8.306 as a softwarea appliance installed and running great, licensed for 100 users.
The hardware:
3 NICs as follows:
1 Integrated (1GBPs) connected to a 48 port switch
2 PCIe (100 MBps) each connected to fiber ISPs

I went ahead and backed up my settings in 8.306
Installed the ISO with UTM 9 software appliance (it detected my cards and I performed basic IP address assignment using the integrated NIC
Set an admin password via a web browser
Loaded up the backup configuration in the setup wizard

However, right after I upload the backup configuration and click on the "Finish" button, the Web UI stops responding. I try to access it again, and nothing.

I am suspecting the restore is switching the NIC ordering, and that's why I can't make the upgrade work correctly. Can anyone help please? How do I resolve this situation?


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  • Hi, Mario, and welcome to the User BB!

    Google site:astaro.org v9 nic order and look at the first result.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA