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Premature License Expiration

busthead

Why is my license expiring prematurely?

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

[LicenseInfo]
Owner = REDACTED
Id = REDACTED
LicenseString = REDACTED
Revision = 1

[LicenseOptions]
Type = 50
RegistrationDate = 03/11/2023
ExpirationDate = Never
LicenseMode = ondemand
UserLimit = 50
ConcurrentConnections = 32000
Special = Home use only
SiteWideLicense = OFF
ClusterNodes = 0
OEM = off

[NetworkSecurity]
Start = 03/11/2023
Stop = 03/11/2026

[WebSecurity]
Start = 03/11/2023
Stop = 03/11/2026

[MailSecurity]
Start = 03/11/2023
Stop = 03/11/2026

[WebApplicationSecurity]
Start = 03/11/2023
Stop = 03/11/2026

[WirelessSecurity]
Start = 03/11/2023
Stop = 03/11/2026

[StandardSupport]
Start = 03/11/2023
Stop = 03/11/2026

[EndpointAntiVirus]
Count = 10
Start = 03/11/2023
Stop = 03/11/2026

-----BEGIN PGP SIGNATURE-----

REDACTED


-----END PGP SIGNATURE-----



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Parents
  • 0

    Possible reasons involve

    • wrong clock setting (check this first)
    • detected manipulation of the clock (going backward multiple times)
    • usage of the same license file on several machines
    • sophos can deactivate a license if inappropriate use (not as home system) is reported
    • unlike XG there is no requirement to be online at least once in 30 days

    In case clock correction does not help re-image the system, re-apply the license and install the last configuration backup.

Reply
  • 0

    Possible reasons involve

    • wrong clock setting (check this first)
    • detected manipulation of the clock (going backward multiple times)
    • usage of the same license file on several machines
    • sophos can deactivate a license if inappropriate use (not as home system) is reported
    • unlike XG there is no requirement to be online at least once in 30 days

    In case clock correction does not help re-image the system, re-apply the license and install the last configuration backup.

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