my APX320X keep rebooting, after start it is getting IP from DHCP (separate DHCP server controller ) After that I'm able to ping the AP IP for 20 seconds, Led status is blinking red
after that it goes unreachable and this scenario continue, Led status all 3 leds turn on for a few seconds
Tried to reset the AP (Hold 8 sec) and factory reset (20 sec) but same scenario, the AP keeps resetting.
In between AP and UTM, there is switch only, rule allows full internet access.
Product: SG 320 v9.706-9
I have a ticket open more than 1 month, they sent me a second hardware with the same fault.
Now I need the AP, but I have no answer from technical help desk in the last 7 days.
APX 320X is currently supported only through Sophos Central. There is a known issue if there is a Sophos firewall between the access point and Central with wireless functionality enabled. This is documented here:https://support.sophos.com/support/s/article/KB-000039886?language=en_US
Do let me know if this helps.