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Security Heartbeat Error

Wilk4013

Can someone explain why having Security Heartbeat Enabled on the firewall AND central wireless is a problem? I keep getting the following error:

"Security Heartbeat with Endpoint is enabled for both Firewall and Central Wireless". I am trying to determine which should I use if I cannot use both.

Thank you,

Wilk4013



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  • 0

    Hi Wilk4013,

    When you have an AP managed by Sophos Central, the traffic from endpoints under the AP do not go to the XG.  Since the XG is not getting health status information from the endpoints, it cannot enforce Security Heartbeat.

  • 0 in reply to MEric

    Hi MEric,

    Please excuse my lack of experience with the Sophos Central manged AP. I see all of the traffic from my managed endpoint in my firewall logs so it is my observation that the "traffic" is being seen by the XG. Is it that the specific Heartbeat or endpoint health status traffic is not passed thru to the XG from the APX320 when the APX320 has security heartbeat turned on?

    Thanks

    Wilk4013

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  • 0 in reply to MEric

    Hi MEric,

    Please excuse my lack of experience with the Sophos Central manged AP. I see all of the traffic from my managed endpoint in my firewall logs so it is my observation that the "traffic" is being seen by the XG. Is it that the specific Heartbeat or endpoint health status traffic is not passed thru to the XG from the APX320 when the APX320 has security heartbeat turned on?

    Thanks

    Wilk4013

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