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XG135 with APX320 - cant see the AP

Bernd Kauer over 5 years ago

Hello,

i have an XG135.

Now i want to add some APX320 to the XG135.

I connected the AP to the management network.

In th management network is a DHCP Server.

The AP is getting an IP address, but is not shown in Outstanding APs.

So i am not able to activate the AP.

What is wrong? How can i see the AP as Outstanding AP?

Best reguards

Bernd

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0 LuCar Toni over 5 years ago

Do you have V17.5 MR5 installed with current AP Firmware on XG?

Do you have "Wireless" Selected under Device Access?

https://community.sophos.com/kb/en-us/124397

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0 Bernd Kauer over 5 years ago in reply to LuCar Toni

I have installed 17.5.5 MR-5.

KB124397:

- Wireless Protection is enabled

- Wireless Protection registration from the APs zone is allowed

- AP gets an IP address from DHCP -> 192.168.255.102. (i am able to ping the ip)

- The Sophos Firewall is the APs default gateway -> 192.168.255.1

- AP Firmware 11.0.007 on th XG, but i can't update the AP because i don't see the AP

- Traffic is not Filtered, because it's the same network

- Status AP: REd LED is solid

Still not shown
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0 Bernd Kauer over 5 years ago in reply to Bernd Kauer

I see in the paketfilter an connection between my APX 192.168.255.100 and 54.72.67.139 (central.sophos.com)

Is this wrong?

I don't have an Access to Sophos Central.
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0 LuCar Toni over 5 years ago in reply to Bernd Kauer

Seems like the firmware of AP is "too old" to know the XG.

You should start a Central Trial for Wireless, connect the APX to your Central Account to update it and afterward delete the APX.

This should fix this issue.

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0 Bernd Kauer over 5 years ago in reply to LuCar Toni

I can't register the AP

I connected the AP to the internet without FW.
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0 Bernd Kauer over 5 years ago in reply to Bernd Kauer

I have also made a reset of the AP
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0 LuCar Toni over 5 years ago in reply to Bernd Kauer

Would recommend to hide this Picture with the "actual" SN of APX.

And retry it again. This should work fine.

But if the APX is "Solid RED", seems like it could be DOA.

https://www.sophos.com/en-us/medialibrary/PDFs/documentation/sophos-operating-instructions-apx-320-530-740-oina.pdf

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