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QuickBooks Updates failing

I've got a client whose QuickBooks updates fail on an XG125 with XG OS 17.0.3 MR-3 unless we disable http scanning and IDS on the firewall rule. The firewall and web filter do not log any denies. I've also seen some odd behavior with streaming installs of Office 365 and Dropbox on this same firewall. 



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  • I just had this problem occur on an SG-105 with the web filter exception rule for QB domainsrule in place. The web filter log showed blocked GETs from an Akamai address so it's worth trying to find that. You may have to SSH in to your XG and use grep since XG logging isn't as accessible as the SG UTM lgs. 

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