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"Match known users" redirect always to Captive Portal

Hi,

I am working on last release of sophos XG (SFOS 17.0.1 MR-1) and I am encountering an issue. Domain users logged on PC are always redirected to Captive Portal even if are explicity inserted into firewall rule as "known User". Users needs to insert their credentials on the captive portal to continue surfing internet.

Is it a normal behavior? How can I avoid Captive portal login to known users?

Best regards,

Alessandro Scuderi

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0 HuberChristian over 7 years ago

Obviously this user is not known to the XG Firewall for any reason. In Logs you can proof for this particular session whether username is user="".

How do you do User Authentication on Firewall? AD SSO via NTLM, STAS, Sophos Authentication Client?

If you do not want to work with user-authentication, then you have to disable "Match known User" in each Firewall Policy.

Please send me Spam gueselkuebel@sg-utm.also-solutions.ch
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0 alessandro scuderi over 7 years ago in reply to HuberChristian

I was using Sophos Authentication Client, but after I changed to to STATS the rules work properly.

Regards,

Alessandro
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