Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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SSL Certificate failure on iPhones, iOS10.2.

kaikieferle

Hello; This one seems tricky.

 

When iPhone 6 or later users running the latest iOS try to access their imap.gmail.com or imap.shaw.ca personal accounts they are getting a 'could not verify server' error. It appears the imap servers don't trust the certificate provided by Sophos.

 

Anyone else experienced this? It's only on the iPhone ( my android device works fine ).

 

More information:

We are not using the WAP protection services on the XG210 firewall we have.

It's only happening when... iPhone 6 or later, connected to our wifi access points (which are just plugged into our network), trying to access imap mail servers like imap.gmail.com or imap.shaw.ca.

I've attached screen shots of the details of the error message. I'm sorry, I'm not very good at interpreting them.



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