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Process awarrenhttp (CPU more than 50%) and surfing web is very slow

Hi All,


I have a Cyberoam upgraded to XG MR2 and there is an issue with Web Proxy.


When computers download some files (from Microsoft site for patch and not only), surfing web is very slow and the internet line losts some packets.


Here is the output top command:

top - 14:52:24 up 8 days, 17:23,  0 users,  load average: 2.50, 2.48, 2.35
Tasks: 310 total,   1 running, 309 sleeping,   0 stopped,   0 zombie
Cpu(s): 26.4%us,  1.2%sy,  0.0%ni, 68.8%id,  2.6%wa,  0.0%hi,  1.0%si,  0.0%st
Mem:   2036392k total,  1943872k used,    92520k free,   178012k buffers
Swap:  1048572k total,    53640k used,   994932k free,   576844k cached

  PID  PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND                                                                                                
18400  20   0 71412  39m 3656 S 53.7  2.0  26:43.04 awarrenhttp                                                                                            
 4163  20   0 44564  19m 4964 S  1.3  1.0  29:47.13 garner                                                                                                 
13751  20   0  189m 143m  28m S  1.0  7.2   1:50.21 snort_inline                                                                                           

Furthermore the log of proxy process says that some categories don't exists:

1461846400.749266850 [18410/         (nil)]        config.c:178   cfg_reload reloading config
1461846400.749798181 [18410/         (nil)] acl-parsefile.c:990   read_frm_file Processing [/static/proxy/awarrenhttp/header]
1461846400.749891151 [18410/         (nil)]    acl-common.c:652   validate_addr Not CIDR mask; continuing as it is...
1461846400.749938298 [18410/         (nil)]    acl-common.c:652   validate_addr Not CIDR mask; continuing as it is...
1461846400.750777488 [18410/         (nil)] acl-parsefile.c:490   parse_acl_line Duplicate acl name 'ALL', at lineno 114
1461846400.752764860 [18410/         (nil)]   acl-parsedb.c:2543  read_frm_database database connection established [corporate]
1461846400.754831492 [18410/         (nil)]   acl-parsedb.c:2556  read_frm_database database connection established [signature]
1461846400.757048253 [18410/         (nil)]   acl-parsedb.c:634   acl_parse_webcategory 'Cookies' is an invalid category
1461846400.757066014 [18410/         (nil)]   acl-parsedb.c:634   acl_parse_webcategory 'Applets' is an invalid category
1461846400.757874833 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Web Mail' is an invalid category
1461846400.757883626 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Desktop Mail' is an invalid category
1461846400.757887349 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Network Services' is an invalid category
1461846400.757891072 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'P2P' is an invalid category
1461846400.757894687 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Industrial Control System' is an invalid category
1461846400.757898657 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Remote Access' is an invalid category
1461846400.757902216 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Storage and Backup' is an invalid category
1461846400.757905872 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Infrastructure' is an invalid category
1461846400.757909456 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'General Internet' is an invalid category
1461846400.757912992 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'File Transfer' is an invalid category
1461846400.757916610 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'E-commerce' is an invalid category
1461846400.757922924 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Download Applications' is an invalid category
1461846400.757927000 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Gaming' is an invalid category
1461846400.757930693 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'VoIP' is an invalid category
1461846400.757934252 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Social Networking' is an invalid category
1461846400.757937829 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'General Business' is an invalid category
1461846400.757941447 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Mobile Applications' is an invalid category
1461846400.757945103 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Streaming Media' is an invalid category
1461846400.757948680 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Proxy and Tunnel' is an invalid category
1461846400.757952223 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Software Update' is an invalid category
1461846400.757973768 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Conferencing' is an invalid category
1461846400.757977900 [18410/         (nil)]   acl-parsedb.c:583   acl_parse_appcategory 'Instant Messenger' is an invalid category

Restart the service Web Proxy doesn't solve the issue.


Do you have some ides?


Thanks in advance


Walter



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