Hello everyone,
I am a paid Sophos customer with a subscription, however it is taking me too long to get anywhere with their support and I have a deployment tomorrow for a client so I am hoping someone will be able to help me.
I have an XG125 which I just updated to 15.01.0 MR-2. I have a very simple configuration, with one local policy that allows LAN and WiFI to access the WAN on any port. As soon as I enable "Scan HTTP", all HTTP websites generate a 502 error message. If I change the scanning from Batch to Real Time, what usually happens is it tries to load the website but it is missing all formatting/images. I'll show you pictures later in this thread. I have tried with App Control, Web FIlter, IPS, and Traffic Shaping to None. I have tried with Web Filter set to Default Work Policy (the policy I plan to deploy it with)... it doesn't make a difference.
My Sophos IP is 10.0.0.1, my workstation's IP is 10.0.0.52, my workstation's gateway is 10.0.0.1, and my workstation's DNS is 10.0.0.1. The Sophos DNS server is my ISP's DNS and the IPs are provided in a screenshot.
I'll include as many screenshots as I can as I am hoping for a speedy resolution here or I'll have to turn off all malware scanning for my client.
Error Code with Batch Mode ON:
Site example with Real Time Scanning ON:
Policies:
Malware Setting (I have tried Avira to no avail)
Web Content Filter:
DNS Setting:
Firmware:
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