Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 3 replies
  • Answers 1 answer
  • Subscribers 39 subscribers
  • Views 7333 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Remote Tool disconnects after several hours

eniac.blast

WE have a remote tool (like Teamviewer) which works via HTTPS. We have just created a rule which allows HTTP without any additional security feature (no proxy, application control...) and the remote client disconnects after several hours. Is there any timeouts which we can specify. Wit the UTM we have no problems.



This thread was automatically locked due to age.
Parents
  • 0

    Eniac,

    I do not know what tool you are using but I would like to confirm that I am using Team Viewer, VPNs and Ammy from Home and they works with no issue. I have Policy Rule where HTTP/HTTPS/FTP is filtered with no error or disconnection.

    While you are working with this tool, have a look at the logs inside the XG when the problem occurs and see if you find some interesting log.

    Ips is enabled on this rule? Try to create a temporary rule with any inside service from the computer you are running the tool on and let us know.

Reply
  • 0

    Eniac,

    I do not know what tool you are using but I would like to confirm that I am using Team Viewer, VPNs and Ammy from Home and they works with no issue. I have Policy Rule where HTTP/HTTPS/FTP is filtered with no error or disconnection.

    While you are working with this tool, have a look at the logs inside the XG when the problem occurs and see if you find some interesting log.

    Ips is enabled on this rule? Try to create a temporary rule with any inside service from the computer you are running the tool on and let us know.

Children
No Data
Unfiltered HTML