Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Activation Problem

Hi - I have a homebrew miniITX system just built to run XG. The install was painless, and after the usual fiddling I now have it accessible on my 192.168 network, with the web UI working fine. All good so far - however when I enter my serial and submit for activation I get the following error in a red box at the top of the screen:

"Internet connectivity OK but unable to contact licensing system. This may be due to a network issue. Please check your network set up and connections and try again."

Only the lan interface is connected at the moment, but I can access the internet from all other devices - could this just be scheduled downtime?? Many thanks in advance - i've been trying for 4 hours and no change...

Simon



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