Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Avira up2date problem affecting Sophos XG Fw console

JoseCasanova

Hello everyone,

I'm having a bad time. I have a Sophos XG 230, and I'm adding some RED interfaces to it. Suddenly, all interfaces stop appearing in the WebAdmin (System - Network - Interfaces shows nothing), and in Control Center show 0/0 RED interfaces (I've added 30 RED already). If I run ifconfig in the ssh CLI, it shows everything.

When I restart the XG,  the interfaces come up again, everything seems normal. But then again, all the interfaces suddenly stop appearing. Checking on log viewer, the only Error that shows is "Up2date - Error - Failed to download file avira_1.00_1.0.12965_full.tar.gz.gpg". I have deactivated all auto-update the Sophos XG has, and still, after a reboot, the XG shows the same Error.

Has somebody experienced something similar? Here are some screenshots:

Thanks in advanced for your help and Happy Holidays!



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