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Can't get email notifications to work.

Anyone who can help me figure out why my email notifications won't work?

I'm using the same email config that I use on other servers and they work just fine.

I'm using Microsoft hosted Exchange, and I am using :-

Mail Server : smtp.office365.com Port : 587

Username my usual

Password my usual

Connection/Security (I've tried all options!)

Certificate - I've tried Appliance Certificate and None

I get an error saying failed to connect to mail server. Do I need to create a rule or something? I have the Webfilter off and I have the Application filter set to Allow All, but I also set that to None too just in case.



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  • I fought with this a couple of months ago; never got it to work with Office 365.  I finally gave up and used a gmail account. Based on a few articles I came across, the XG simply doesn't support the authentication protocols that O365 requires.  It works fine if you have a static IP address and can configure a relay connector in O365, it works, but for networks without an static WAN IP, gmail is the only option.

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  • I fought with this a couple of months ago; never got it to work with Office 365.  I finally gave up and used a gmail account. Based on a few articles I came across, the XG simply doesn't support the authentication protocols that O365 requires.  It works fine if you have a static IP address and can configure a relay connector in O365, it works, but for networks without an static WAN IP, gmail is the only option.

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