I am running XG at home (v21) and after a few days I am unable to login to the firewall via any method. SSH, web UI, and local console. The login simply fails. I know the password is correct since it does accept it when things are working.
During the time I am unable to login the firewall is passing traffic and I have Internet access. However, SMTP messages from the XG or via XG mail relay are not working either.
I can tell when the issue starts because I get the captcha on the web admin login screen when I have disabled it for the web admin.
The only solution is to restart the hardware (hard reset) and let the firewall reboot.
Is there anyway to find out what is causing this issue? I do not see anything in the system logs that would point to a problem. There does not seem to be a specific time interval at which this happens. It is usually 3-5 days.
Aside from restarting the system regularly I am not sure what other options I have other than to find another solution. I have been using the XG for several years and this problem started back on v17 or 18 if I recall.
Any help would be appreciated, thank you.
Edited TAGs
[edited by: Erick Jan at 12:07 AM (GMT -8) on 11 Dec 2024]
