Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

PABX and SIP cant ping my sophos in

I’m currently facing some connectivity challenges with my network setup. My PABX and SIP systems are working fine—they respond to ping requests, so they’re definitely online. However, I can’t seem to get any incoming connections from the PABX to my Sophos firewall.

The outbound connections from the PABX are working without a hitch, but it’s like there’s a barrier preventing incoming traffic from reaching the Sophos. I suspect it might be a configuration issue with the firewall, possibly related to the NAT rules.

I’ve attached a diagram and a screenshot of my NAT rules for reference. I’d appreciate any insights on what might be causing this issue and how to resolve it!



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[edited by: Erick Jan at 2:26 AM (GMT -7) on 28 Oct 2024]