Sophos Firewall Dynamic DDNS failed to connect FreeDNS

Question

Hi, 
 I have set up a free account with FreeDNS. My public IP address is pointing to the correct subdomain.mooo.com 
 However, I have a query about the hostname, SF only accept: subdomain.mooo.com. 
 But in order to work, you need to include the update key. 
 According to the URL link: Add a dynamic DNS provider 
 For FreeDNS to work, you need to have: Username + Update Key 
 Where to key in the update key??? 
 I am lost. 
 Thank you.

LuCar Toni · Accepted Answer

I was running into an error as well. 
 But it is caused by freedns. If the password is to long, it will not work. 
 The online help is wrong here. We are not using the Update Key. We are using Accountname + password for FreeDNS. Will get the online help updated. 
 Setting is straight forward: Hostname + Username + Password. 
 Used an 16 digit password, which fails. Apparently, the API of FreeDNS does not support long passwords. With 8 digits, it worked.

rfcat_vk · Answer

I read through documentation and you add the update key comma separated with the DNS name of your firewall eg fred.com.au,abceeddfood. 
 Ian

Wepee · Answer

Hi, 
 Don't need to reply my questions posted to you. 
 Yes totally, correct! 
 hostname = type in the registered subdomain.domain.tld (e.g. xyz.chickenkiller.com) within freedns.afraid.org 
 
 Interface = I select the PortX (Port number that is assigned to WAN interface- showing the public IP address) 
 
 IPv4 address = I select Use port IP because my firewall WAN interface is not using private IP address. 
 
 Service provider = select FreeDNS - of course. 
 Login name = User ID of your account with freedns.afraid.org. 
 
 Password = password used for login into the freedns.afraid.org web portal. If the password is more than 8 digits long, just copy the first 8 digits and paste it in the blank box. 
 
 Thank you!

Sophos Firewall Dynamic DDNS failed to connect FreeDNS

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