Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Traverse packets dropping frequently

Hi,

On brand new XGS-136 I have problem, which cannot solve for few days. So I would appreciate any hints.

Packets are dropping randomly every minute or so, sometimes even more frequently, in the following direction:

  • From LAN side --> to Sophos LAN adapter IP (192.168.1.2 below)
  • From LAN side --> via Sophos LAN --> towards and IPSec Site2Site tunnel (192.168.80.1 example below)
  • From LAN side --> via Sophos --> to Google DNS (8.8.8.8 in example below)

But packets are NOT dropping:

  • From Sophos CONSOLE --> to any IPSec VPN tunnel (192.168.80.1 example on far left)
  • From ANY LAN device --> to ANY other LAN device, except Sophos (I have no example, but I was testing for a day and no lost packets)

IPS is DISABLED.
DDos is DISABLED
Any WEB filtering proxy is disabled.
Firmware is latest.

I have no idea what's going on. Anyone?



Added TAGs
[edited by: Raphael Alganes at 7:36 AM (GMT -7) on 17 Sep 2024]
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