Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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New Setup Issues (Fresh Install)

Hello Everyone,

I am a new user of Sophos Firewall for Home, unfortunately I am encountering a few issues. I have managed to get an internet connection on it but I am unable to register it and getting the following error - Can't connect to the registration service.

I tried this article but it does not work for me https://support.sophos.com/support/s/article/KB-000045843?language=en_US

I managed to configure my 3 VLAN’s which are working successfully. But my Webserver is not getting access to the outside world even with the NAT and Firewall rule configured.

Also, I have a red icon stating that the webproxy is not working either. I'm not sure if some things are disabled due to not being able to register it.

If there are any tutorials for webserver setup on the firewall it would be much appreciated.

Thanks

Mark



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  • Can you post a screenshot of that error when registering?

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Can you post a screenshot of that error when registering?

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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