Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos Firewall: v20.0 MR2: Feedback and experiences

Release Post:  Sophos Firewall OS v20 MR2 is Now Available    

The old V20.0 MR1 Post:  Sophos Firewall: v20.0 MR1: Feedback and experiences  

To make the tracking of issues / feedback easier: Please post a potential Sophos Support Case ID within your initial post, so we can track your feedback/issue. 

Release Notes:  https://docs.sophos.com/releasenotes/output/en-us/nsg/sf_200_rn.html 

Important Note on EOL Sophos RED Support:

The legacy EOL RED 15, RED 15w, and RED 50 are not supported in v20 MR1. Customers using these devices should upgrade to SD-RED or a smaller XGS appliance before upgrading to MR1 to maintain connectivity. See the following article for details: Sophos RED: End-of-life of RED 15/15(w) and RED 50



Edited TAGs
[edited by: Erick Jan at 8:29 AM (GMT -7) on 23 Jul 2024]

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  • Hi,

    We are facing a new problem with SSL Dialin connections with SFOS 20.0.2 MR-2-Build378

    After the update to SFOS. 20.0.2, users are increasingly complaining about disconnections.
    We see in the log that the users dial in again, although the old connection still exists.

    According to initial observations, this mainly affects users with the Sophos Connect Client 2.3.1.
    Users of the Open VPN Gui in various versions have currently not reported any incidents.

    Both firewalls (with more than 100 VPN users) have been running very well so far.
    We have of course checked the key lift time, this is not the reason!

    Has anyone else had the same experience?

    BR Gerd

  • I'm just wondering if you made any progress with this? We are considering an update from MR1 to MR2 (on our XGS 136) and have been using Sophos Connect 2.3.1 for some time with both SSL and IPsec VPN. VPN is pretty stable on MR1 so I was concerned to read this. Can anyone else comment on VPN stability with this release?

  • I assume, it was fixed.  posted 5 Days ago in the MR1 Thread a similar issue.

    Thanks for your reply over DM. Just to close this thread, the older ovpn file was a modified one having a reference of a password file in the ovpn file:
    auth-user-pass file.txt
    
    Removing the reference to file.txt resolved the problem.

    This was the resolution:  Sophos Firewall: v20.0 MR1: Feedback and experiences  

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