Hi all,
Have an xg firewall running 20.0.0-GA that locks up every day or at least every other day just after midnight UTC. Load climbs up over 20 or so, then requires stopping/starting manually in AWS ec2 console.
Running on AWS ec2 c4.xlarge in us-east-2. XG had been running fine until we stopped/started for aws underlying host maintenance. Don't know if that's a coincidence or related, hard to say. We have stopped / started many times in the past.
This XG is lightly used for 75-80 site to site vpn tunnels, no traffic inspection, smtp , web filtering, wireless or anything else. Really just used for vpn tunnels.
Have an existing case open with support (case now with GES, supposedly highest level of sophos support) but they haven't found cause or resolution for yet. Wondering if anyone has seen this behavior? In another week this support case will have been open for a month.
Support had the thought that it might be related to advanced telemetry, so we've unchecked that box, with no change in the problem.
Appliance Model: SFV2C4
Firmware Version: SFOS 20.0.0 GA-Build222
Firmware Build: 222
Firmware Loader version:
HW version: AI01
BIOS Version: Ver-4.11.amazon Rev-4.11
Config DB version: 20.002
Signature DB version: 20.002
Report DB version: 20.002
Web Proxy version: compiled
SMTP Proxy version: 1.0
POP/IMAP Proxy version: 1.0.0.3.4
Logging Daemon version: 0.0.0.17
AP Firmware: 11.0.016
Sophos X-Ops: 1.0.0531
Avira AV: 1.0.424343
Authentication Clients: 1.0.0020
Geoip ip2country DB: 2.0.064
IPS and Application signatures: 18.22.08
Sophos Connect Clients: 2.3.000
odt: 1.0.010
RED Firmware: 3.0.004
Sophos AntiSpam Interface: 1.0.330
Sophos AV: 1.0.19700
SSLVPN Clients: 1.0.011
Hot Fix version: N.A
Added TAGs
[edited by: Raphael Alganes at 11:37 PM (GMT -7) on 8 Jul 2024]
