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Discussions SOPHOS APX 530 Access point remain in inactive

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SOPHOS APX 530 Access point remain in inactive

Anesu Dangarembwa 8 months ago

We are trying to configure sophos access points APX 530, the access points we have accepted them.. after initial configuration they remain inactive

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LHerzog 8 months ago in reply to rfcat_vk +2 suggested

please also confirm, the APX can reach all required Sophos domains in your firewall logs.

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0 rfcat_vk 8 months ago

Hi,

which version of XG are you running?

Where is the APX530 registered, XG or CM?

Ian

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

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+1 Anesu Dangarembwa 8 months ago in reply to rfcat_vk

HI l upgraded firmware version from 19.1.0 to 19.5.4, and after that l installed the pattern updates for AP firmware and it worked.. they became active

Anesu Dangarembwa | Sophos Engineer | Covenant Technologies
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+1 Anesu Dangarembwa 8 months ago in reply to rfcat_vk

HI l upgraded firmware version from 19.1.0 to 19.5.4, and after that l installed the pattern updates for AP firmware and it worked.. they became active

Anesu Dangarembwa | Sophos Engineer | Covenant Technologies
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