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ips.log filling up disk

We have XG210 with SFOS 19.5.4. I've noticed ips.log filling up /var partition till there is no free space on disk and it causes device to boot into fail-safe mode. Stopping IPS service stops log file from growing but when I restart IPS service, this issue occurs again. Switching off IPS Protection button from Intrusion Prevention menu or removing IPS polices from all firewall rules does not resolve this issue and only stopping service stops it. Here is the log that reappears again and again in the log file and causes this issue:

2024-03-03T20:42:03.268400Z [28142]:DAQ:INFO:daq_nmsp.c:2342(daq_nmsp_get_pkt)--> jumbogram read failed. jumbo len: 0 rslot 11 rlen 2048

2024-03-03T20:42:03.268402Z [28142]:DAQ:INFO:daq_nmsp.c:2384(daq_nmsp_get_pkt)--> Exit --> DAQ Error -7

I've tried re-imaging SFOS but it didn't solve the problem. Is there anyway to solve this issue without need to stopping IPS?



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  • We have exactly the same problem on a XGS3300 HA Cluster (SFOS Version 20.0). 

    Suddenly CPU usage on the primary node goes high, more and more network connections going down and ips.log is filling up with the messages:

    DAQ:INFO:daq_nmsp.c:2342(daq_nmsp_get_pkt)--> jumbogram read failed. jumbo len: 0 rslot 11 rlen 2048

    DAQ:INFO:daq_nmsp.c:2384(daq_nmsp_get_pkt)--> Exit --> DAQ Error -7

    Struggling around with support since Dec. 2023 and no solution yet. 

  • Could you share the Case ID? 

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