Cannot connect to Port 4444 or 443 from VLAN on Port1

Question

Hello, Have an XGS 116 with configured VLAN's on Port1. Trying to get to https://x.x.x.x:4444 or https://x.x.x.x times out when on the VLAN. I can ping all the VLAN devices and the default network devices successfully form the VLAN and vice versa. Device settings are to allow https and ssh in those zones.

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Adam Dodge · Answer

Hi Alter Tech , 
 Have you tried accessing other LAN interfaces of the firewall? You can also try testing the accessibility using CLI: 
 
 For Powershell
 
 tnc x.x.x.x -port 4444 
 tnc x.x.x.x -port 443

Example:

If the TcpTestSucceeded is True then the port is open and should be accessible. 
 If the TcpTestSucceeded is False, kindly check any NAT rules that could be a conflict with this traffic 
 
 This is only an example, but usually, we have a conflict if there is a NAT configured with the service as ANY Service

Then make sure that the device access is configured as admin:4444 and userportal:443

We look forward to hearing from you

Cannot connect to Port 4444 or 443 from VLAN on Port1

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