Webpolicy not working

Question

my machine is XG125 (SFOS 19.5.2 MR-2-Build624 , I had tried to block facebook using webpolicy.policy tester shows that site is blocked but i'm getting the page.

Bharat J · Answer

Hi arshad arif , 
 Try to block Facebook with the help of an application filter : 
 https://doc.sophos.com/nsg/sophos-firewall/18.5/help/en-us/webhelp/onlinehelp/AdministratorHelp/Applications/HowToArticles/BlockApplicationsUsingApplicationFilter/index.html#add-rules-to-the-policy 
 Regards

Erick Jan · Answer

Hi Arshad, 
 Thank you for reaching out to Sophos Community. 
 Have you tried to use any how-to videos, documentation, Sophos Assistant, or KBA to try to check the issue? 
 
 Would it be possible to share a screenshot of your Web filtering rule( verify if the Scan HTTP and decrypted HTTPs is enable) 
 Screenshot of log viewer upon testing the Web Policy. Verify with the help of Packet Capture which FW rules the traffic forwards. 
 Also, were the FW Rules in the very top place? If not, kindly create a test rule on the very top position.

Webpolicy not working

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