I can't make sense of this issue, any help / ideas would be much appreciated because i feel like I'm taking crazy pills <insert Mugatu>
I have the following setup:
XGS 2100 Site 1 (Latest Firmware)
SG 115 Site 2
The sites are connected via IPSEC and I have servers at both sites and I can transfer files and ping with no issues.
A RED 60 at the users home is connected to the XGS. It can ping and browse / transfer files at site 1 and 2. If the user Pings anything at site 2 the RED drops and loses connection completely, I can see this in the VPN logs as RED disconnecting and reconnecting. TLDR: Ping / ICMP Traffic to remote subnet causes RED to reboot but browse and file transfer works fine?!Only thing I can think of is that the ISP has provided a /31 address.
Does anyone have an XGS with a /31 connection and is also using REDs?
There was an old issue, which sounds like this problem, which is odd, as i expect to be fixed.
Try to disable the firewall-acceleration via CLI.
SFOS 19.0.1 MR-1-Build365
craig A said:I was wondering if anyone has a firewall with a /31
Is it configured on Alias IP under Configure--->Network--> interface?
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No Alias setup , it's a Static IP4 Physical Interface with gateway.
craig A said:I'll have a look through the logs above and see what i can find.
Sure, it would be great if you raised the case with Sophos Support Team to investigate the issue further