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IPsec tunnel go down after some hours

Hi, we have a Sophos XG210, SFOS 19. We set a site-to-site VPN tunnel to SAP with the parameters they gave us. 

Locally, we have the network 10.X.X.X and 192.168.X.X (we are migrating to all class A), and SAP 10.100.0.0/22 & 10.100.4.0/27. 

The tunnel works OK. We have connection between local hosts and remote servers in the SAP cloud. But, after some hours the tunnel goes down (I don´t know if it is important, but we are implementing SAP, there is only test traffic, not working officialy with SAP). 

The status apears ACTIVE (green) but CONNECTION in YELLOW. If I restart the connection, the tunnel goes up and works OK.

 If click in the information appears near "connection" item, I see that: 

The problem is only with network class A. In the log console appers this message: 

I don´t know if the problem is in SAP side, or maybe I need to configure a more specific network in my site (no /8)



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  • FormerMember
    0 FormerMember

    Hi

    It is important to ensure that the encryption and authentication settings on both site are the same.

    If possible you an also share the encryption and authentication settings on both site and the error message you get if any when the connection drops.

    Regards,

    Kingsley

Reply
  • FormerMember
    0 FormerMember

    Hi

    It is important to ensure that the encryption and authentication settings on both site are the same.

    If possible you an also share the encryption and authentication settings on both site and the error message you get if any when the connection drops.

    Regards,

    Kingsley

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