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Sophos Connect client looses profile when changing network

AlexanderPoettinger

We are experiencing a very strange effect with the Sophos Connect client.

We are using SSL VPN connections for the users.

The users load the profile from the user portal and import it into the client.

The connection works properly. 

But when the user changes his network (i.e. goes from his home office from where he downloaded the profile to the airport) the profile disappears.

This phenomenon has been observed with multiple users.

Every time the user changes his network, he/she has to download and import her/his profile again.



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  • 0

    Vmware "connect" has little in common with using a network cable. 

    Connect means the connected hardware. Like plug in a new network card, but not the cable. 

    Therefore, we can see the entire card the entire time. Hardware instead does not change while using wireless vs lan. to get Technifiser mods



    Punctuation
    [edited by: Priko Serto at 10:07 AM (GMT -7) on 1 Sep 2022]
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  • 0

    Vmware "connect" has little in common with using a network cable. 

    Connect means the connected hardware. Like plug in a new network card, but not the cable. 

    Therefore, we can see the entire card the entire time. Hardware instead does not change while using wireless vs lan. to get Technifiser mods



    Punctuation
    [edited by: Priko Serto at 10:07 AM (GMT -7) on 1 Sep 2022]
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