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XG Web filtering policy not working

I've created a vlan for guest and have assigned to a network rage to vlan, guest must sign in via captive portal using the password of the day. I've also created a web filter policy called guest, I created a firewall rule and assigned the guest policy to this rule however this causes all users to lose internet access. The captive portal page for guest sign in won't load once firewall rule is active. Once I turn the firewall rule off, everyone can browse.

Source zone: LAN

Source networks and devices: guest clients (/24 network range)

Destination zones: WAN

Destination networks: Any

What am I missing here?



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  • Hello ,

    This seems like an issue with firewall rule ordering. If LAN and Guest LAN are in same zone, please check the firewall rule ordering and move as you wish to prioritize the traffic.

    Firewall rule with following information should be reorder and move to bottom.

    Source zone: LAN

    Source networks: Any

    Destination zones: WAN

    Destination networks: Any

    -----------------------

    Thank & Regards,

    Nilesh Mojidra

    If a post solves your question, use the 'Verify Answer' link.

  • Hello NM_1987, this rule is already at the bottom. It's the last rule and my guest rule is #2. 

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