Hello,
we have installed Sophos Connect in different versions, e.g. in 1.4.45.1015 or 2.0.34.0910 or latest 2.1.20.0309 silently via MSI installers downloaded at sophos.com.
For some different reasons we need to uninstall the Sophos Connect Clients from some clients but uninstall strings like msiexec.exe /x {GUID} /qn do not work.
We are using software deployment tool Baramundi and when creating the install jobs by importing the Sophos Connect MSI files, Baramundi automatically creates the uninstall strings with the GUIDs. But the uninstall strings do not work.
For example, when typing one command manually and without /qn parameter, e.g. msiexec.exe /x {504A1EF6-9E65-40F7-8131-0F822486CB4B} for uninstalling version 2.0.34.0910 to see what happens, MSI starts and askes if you really want to uninstall, but after clicking Yes, it says, that this operation is only valid for products which are currently installed or so... I don't know the exact english error message, but in german it's the following:
Diese Aktion ist nur zulässig für Produkte, die im Augenblick installiert sind.
Seems that the MSI installer does not create the "normal" MSI entry in registry like other MSI installations do.
How can we uninstall the different Sophos Connect Clients silently via script? Maybe it's a simple thing and someone could tell us what to do.
Thanks in advance :-)
This thread was automatically locked due to age.
