Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Hi all,
One user has a Telstra Gateway Pro Modem and he is not able to use the client connect VPN.
I have opened ports 500 ad 4500 for UDP on the modem, but i still get the error.
I run netstat to see all the ports and 500 and 4500 are open for UDP
Thank you,
Johana
Yeah, we had the same problem and have three of these devices at different locations. Telstra are about as helpful as the magpie on my lawn... and not quite as smart.
After some pain, trial and error we found that you have to add a Port Trigger to the V7610 for UDP port 500.
Login to the Router and go to ADVANCED tab
Click on Advanced Setup in the side bar
Click on Port Forwarding / Port Triggering
Please select the service type
Select Port Triggering (radio button)
Click on " + Add Service " button
Enter the new Service:
Port Triggering - Services
Service Name = VPN Service
Service User = Any
Service Type = UDP
Triggering Port = 500
Inbound Connection = UDP
Starting Port = 50000
End Port = 50100
Click the green " Apply > " button
OK, now try to connect using Sophos Connect VPN, YAY!
Hope this helps
Mark
