Website blocked by SOPHOS

Bonjour Alain,

I would suggest you use the policy test tools to see why it's being blocked.  Also have a look at the different logs (Web, App, SSL/TLS) to see if there is any "blocked" actions there with this site/ip as the destination.  There is not a whole lot of information (ie, firewall rules, policies applied etc...), so I will try my best.  Your website seems to be under the "Private homepages" category for web filtering - make sure you allow that category or create an exception with the "policy check" ticked.  I would also check the ssl/tls inspection rules tab in the "Rules and Policy" section of the UI and create an exception for that site, considering you created a global exception for it in the Web/Exception section.

Regards

Hello Regis,

Thanks for your feedback,

Please find below (text and image)  the result of the policy test:

Exceptions : Vérifications de stratégie

I also create an exeption as you can see below in the Web/Exception section but still not working.

Do you have any other advice? 

Thanks in advance

Hello Regis,

Thanks for your feedback,

Please find below (text and image)  the result of the policy test:

Exceptions : Vérifications de stratégie

I also create an exeption as you can see below in the Web/Exception section but still not working.

Do you have any other advice? 

Thanks in advance

Hi, have you checked this:  "I would also check the ssl/tls inspection rules tab in the "Rules and Policy" section of the UI and create an exception for that site, considering you created a global exception for it in the Web/Exception section." ?  Also, did you checked the different logs (Web, App, SSL/TLS, IPS/IDS) to see if that IP was blocked on any of those?

Hi,

I would suspect you have a firewall rule configuration issue, I can connect to that site and my rules are reasonably strict.

Please post a copy of your failing firewall rule (expanded). Also what does the logviewer show for the rule.

Ian